Introduction
At La Correa Creativa we respect the privacy of the people who visit our website and we are committed to protecting their personal data with transparency and responsibility, in accordance with current regulations.
This Privacy Policy explains how we collect, use, store and protect the personal information obtained through the website https://lacorreacreativa.art, as well as the rights users have regarding the processing of their data.
Data controller
Trade name: La Correa Creativa
Registered address: Castellón de la Plana (Spain)
Contact email: hola@lacorreacreativa.art
Hereinafter, the Data Controller.
Applicable regulations
Personal data is processed in accordance with the following regulations:
- Regulation (EU) 2016/679, General Data Protection Regulation (GDPR)
Organic Law 3/2018 on Personal Data Protection and guarantee of digital rights (LOPDGDD).
Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE).
Any other applicable Spanish and European regulations.
What personal data do we collect?
Depending on how the user uses the website, we may process the following categories of data:
Identification data
Full name.
Email address.
Postal address.
Province.
Postcode.
Country.
Contact details
Shipping address.
Billing address.
Phone number (when provided by the user).
Purchase data
When the user places an order we may process:
- Products purchased
Purchase amount.
Order date.
Order history.
Order number.
Order status.
Payment data
La Correa Creativa does not store full bank card details or payment credentials.
Payments are processed through Stripe (Stripe Payments Europe, Limited), which acts as an independent payment service provider and processes data in accordance with its own privacy policy.
Purposes of processing
Personal data will be processed for the following purposes:
- Order management
Process purchases.
Manage payments.
Prepare shipments.
Issue invoices.
Manage returns.
Customer service
Respond to enquiries received via:
- contact form
- information requests
issues.
Custom commission management
When a user requests a commissioned work we may use their data to:
- prepare quotes
- maintain communications
- make requested modifications
deliver the contracted work.
Digital downloads
Manage access to purchased digital products.
Compliance with legal obligations
Comply with applicable tax, accounting and administrative obligations.
Security
Prevent fraud, unauthorized access and misuse of the website.
Legal basis for processing
The legal bases that legitimize the processing are:
- performance of a sales contract
- application of pre-contractual measures requested by the user
- compliance with legal obligations
- the data subject's consent
legitimate interest in ensuring the security of the website and improving customer service.
Data retention
Personal data will be kept only for the time necessary to fulfil the purpose for which it was collected.
In general:
- Contact data: for as long as necessary to handle the enquiry
Order data: for the periods required by tax and commercial regulations.
Data derived from consent: until the user withdraws that consent.
Data necessary for defence against possible claims: for the legal limitation periods.
Once these periods have ended, the data will be deleted or blocked in accordance with the applicable law.
Data recipients
Data may only be disclosed when necessary for the provision of the service.
Among others:
- Stripe
Payment processing.
Correos
Management of order transport and delivery.
Web hosting company
For the technical operation of the website.
Technology providers
Maintenance, security and support services where strictly necessary.
Data may also be disclosed where there is a legal obligation.
La Correa Creativa does not sell or rent personal data to third parties.
International transfers
Some technology providers may process information from countries outside the European Economic Area.
When this occurs, it will be ensured that the processing is carried out through mechanisms recognized by European regulations, such as adequacy decisions or standard contractual clauses approved by the European Commission.
User rights
The user may exercise the following rights at any time:
- Access
Rectification.
Erasure.
Objection.
Restriction of processing.
Data portability.
Withdrawal of consent when the processing is based on it.
Exercising these rights is free of charge.
Requests may be sent to:
- hola@lacorreacreativa.art
The request must allow the applicant to be reasonably identified and specify the right they wish to exercise.
Right to lodge a complaint
If the user considers that the processing of their personal data infringes current regulations, they may lodge a complaint with the competent supervisory authority.
In Spain, this authority is the Spanish Data Protection Agency (AEPD).
Security measures
La Correa Creativa adopts reasonable technical and organizational measures to protect personal data against:
- unauthorized access
- loss
- alteration
- destruction
- improper disclosure
unlawful use.
Among other measures:
- secure connection via HTTPS
- access control
- regular website updates
- backups
use of providers that apply appropriate security measures.
However, no Internet transmission system can guarantee absolute security.
Minors
This website is not directed at children under fourteen (14) years of age.
We do not knowingly collect personal data from minors.
If the Controller becomes aware that personal data of a minor has been provided without the corresponding authorization, it will be deleted as soon as possible.
Social media
La Correa Creativa maintains profiles on various social networks.
Users' interaction with these profiles will be governed by the privacy policies of each platform.
Information published by users on social media may be publicly visible according to the privacy settings chosen by each user.
Links to third-party websites
The website may contain links to external pages.
La Correa Creativa is not responsible for the privacy policies, content or practices of such sites.
It is recommended to consult the corresponding privacy policies before providing personal data.
Changes to this Privacy Policy
This Privacy Policy may be amended to adapt to regulatory or technological changes or to the evolution of the website's activity.
The version in force will always be the one published on this page and will indicate the date of its last update.
Contact
For any enquiry related to personal data protection, you can contact:
- La Correa Creativa
- 📧 hola@lacorreacreativa.art